Shipping policy

Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Cairo & Giza: 1–3 business days.
• Other Governorates: 2–5 business days.

Please note that delivery times may vary during sales periods, holidays, or due to courier delays.

Shipping Fees
Shipping fees are calculated at checkout and displayed before completing your order.

Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details (if available).

Incorrect Address
Please ensure that all shipping information is entered correctly. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Delayed Orders
If your order is significantly delayed or you have not received it within the estimated delivery timeframe, please contact us and we will assist you.